Eliah Semijoias always strives to deliver the best product with the highest quality at a fair and accessible price for customers. We are the manufacturers of our designs; however, since these are not pieces made of genuine gold, some care is needed to prevent defects and ensure durability.
How to Use
Considering that each piece should be worn at different times and that when we wear an accessory to complete a look, we give it and ourselves shine and modernity, we understand that jewelry items are special and require care. Therefore:
After use, gently clean your piece with a dry cloth.
Always store your accessories in their proper packaging.
Ensure that your pieces do not rub against each other.
Avoid pulling on accessories as it can cause damage, such as breakage or loss of pendants.
Can I wear my semi-jewelry at all times?
All Eliah Semijoias pieces are plated with 18k gold, and each accessory has a certain number of gold and varnish layers, which provides greater durability to your semi-jewelry. Silver pieces are plated with 70 microns of silver and varnish. We reaffirm that no model is made from pure gold or silver. Despite being manufactured under perfect conditions, your accessories should not come into contact with certain substances. Therefore, remove your piece when:
Bathing, swimming in pools, or at the beach.
Engaging in any physical or household activities to avoid friction with other objects.
Using products containing chemicals that could damage your semi-jewelry, such as soaps, detergents, bleach, creams, perfumes, hair dyes, and others.
By taking these small precautions, your pieces will last much longer.
"Any purchase made outside the national territory of Brazil does not include warranty or exchange rights. If you wish to cancel your purchase, please contact our support team via email at [email protected], providing the reason for the cancellation so we can proceed with the return process.
The chosen models must be returned in perfect condition, along with their original packaging and unused; in this case, the shipping cost will be the customer's responsibility. The refunded amount will be for the value paid for the products, excluding shipping costs.
Our pieces are made under perfect conditions and thoroughly inspected before being shipped. However, if there is any damage to the products, please contact our team within 7 days so we can resolve the issue as quickly as possible.
